1.Establishment of rules to encourage members to conform to the Installment Sales Act and related laws, and to maintain order in credit transactions.
2.Offering guidance to members for the matters of legal compliance, and investigating the status of such compliance.
3.Collection of information on member’s merchants regarding customer relations as well as providing such information to members.
4.Activities regarding the protection of credit card numbers and other personal information related to credit transactions.
5.Handling of inquiries and complaints from and giving advice to consumers related to credit transactions.
6.Development of human resources for members.
7.Promotion and spreading of knowledge regarding credit transactions.
8.Survey and research on relevant issues of the credit industry and compiling statistics.
9.Cooperating with the government pertaining to credit transactions and submitting recommendations as necessary.
10.Fostering communication and building consensus among members and with other parties involved in credit transactions.
11.Other activities to achieve the association goals.
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